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  1. Beautycounter
  2. Refunds & Returns
  3. Making a return

Making a return

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  • Skin Twin Creamy Concealer Update
  • Step by Step Return Process - How do I start a return?
  • Is everything eligible for a refund?
  • Do you offer exchanges?
  • Why is the return portal not accepting my order number?
  • Do I receive an email when the warehouse receives my return?
  • Can product purchased at a retail location be returned online?
  • Can product purchased from beautycounter.com be returned in a retail location?
  • If I received a free gift as part of my order and I need to make a return, do I have to return the gift as well?
  • Can I exchange or return a Host Reward?
  • Can I return single items within a collection?
  • Can I return product from different orders in one return shipment?
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