If you are logged into your account please follow these steps:
1. Click on “My Account”.
2. Click on “Account Information”.
3. Input any additional or updated Consultant information.
4. Click “Save “.
If you are still having trouble, Counter Support can assist you with changing your Consultant.
We are happy to provide updates on an account upon the request by the account holder only. Please reach out to us during our business hours using one the noted channels below.
- Click HERE to Chat LIVE with us using the Chat Bubble at the bottom right.
- Give us a call! Clients and Members: 1-888-701-9899
- Still prefer to email us? Clients and Members: Please submit a quick email request HERE
Account Management allows you to opt in and consent to allowing your Consultant to manage orders on your behalf. Consultants will be able to process orders with your saved payment profiles and apply Product Credits to your orders.
This is an exciting feature that will help Consultants be able to provide a concierge service to you if you prefer a Consultant to shop for you. Full credit card information will not be visible.