What if I need to modify or cancel my order?

We are unable to modify or cancel an order once it has been placed. We apologize for any inconvenience this may cause. If you were wanting to add a new item(s) to the order, please place a new order.

If you change your mind, you can make a return once received. To get your refund as simply and quickly as possible, please do not open the package upon receipt and write "RTS" near the label for 'return to sender'. Simply hand back to your postal worker to refuse the package, and reach out to Counter Support once the tracking information reads that it is en route back to our warehouse so we can look into it further for you.