We’ve officially entered the peak selling season! While we understand there may be longer wait times, our Counter Support agents are working hard to serve you and your teams this season. For the fastest (and most efficient) responses from our team, please take advantage of the following resources:
- Chat: Reach out to our “Chat Champions” for your pressing questions that require a speedy response.
- Call: For a speedy resolution, please have your order number, customer information or pop-up details ready to go.
- Email: If you can’t chat or call Counter Support, submit a ticket to us and we’ll get back to you as soon as we can!
Looking for quick assistance? Chat is where it’s at! We’ve given some topics below that are best suited for a quick chat resolution and topics we would recommend reaching out via email or call.
- Order Tracking/Shipping Questions
- Missing/Damaged Item
- Defective Items
- Delivery/Carrier Issues
- Return Questions
- Promotion Questions
We look forward to chatting with you soon!